GDPR Compliance

Our Commitment to Data Protection

Active Life Fitness is committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles.

Although Canada is not within the European Union, we recognize that some of our users may be subject to the General Data Protection Regulation (GDPR). This page outlines how we handle personal data in accordance with GDPR principles.

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights.

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. You have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions. This is also known as the "right to be forgotten."

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Exercising Your Rights

If you wish to exercise any of the rights set out above, please contact us at [email protected]. We will respond to your request within one month of receiving it. In some cases, we may need to extend this period by up to two months, in which case we will inform you of the extension and the reasons for it.

To verify your identity, we may need to request specific information from you. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. However, we have taken appropriate safeguards to require that your personal data will remain protected in accordance with this policy.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is completely secure. Although we will do our best to protect your personal information, transmission of personal information to and from our site is at your own risk.

Changes to This Notice

We may update this GDPR compliance notice from time to time. We will notify you of any changes by posting the new notice on this page and updating the "last updated" date. You are advised to review this notice periodically for any changes.

Contact Information

If you have any questions about this GDPR notice or our data protection practices, please contact us at:

Active Life Fitness
Data Protection Inquiries
742 Fitness Boulevard
Toronto, ON M5V 2T6
Canada

Email: [email protected]

Right to Lodge a Complaint

If you are an EEA resident and believe that we have not adequately addressed your concerns, you have the right to lodge a complaint with a supervisory authority. Contact details for data protection authorities in the EEA are available from the European Data Protection Board website.